Software professional services and consulting firm.
PhoenixCTI is an experienced professional services and consulting firm that implements best-of-breed Information Systems, Residential Care Systems & Contact Center solutions. PhoenixCTI provides businesses with more ways to communicate with their customers both external and internal. If you're looking to enhance or upgrade your technical environment, you have a lot of options. PhoenixCTI is uniquely positioned to help you.
Resident Care Systems (RCS). (MyResCare.com)
Staff Scheduling systems. (StaffDaD.com)
Interactive Voice Response (IVR).
Speech Recognition & Speaker Verification.
Computer Telephony Integration (CTI).
Automated Customer Surveying With REAL-TIME Feedback.
Automated Name & Address Capture/Change Solution.
Quality Monitoring & Recording.
Work Force Management.
Knowledgebase.
Email Management.
Telephony Hardware Solutions.
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